Effective Date: September 29, 2025

1. Introduction

Mysira.ai is an advanced AI-powered platform designed to offer personalized learning experiences. We provide users with the ability to generate custom learning plans through an interactive AI conversation. By leveraging the power of artificial intelligence, mysira.ai tailors the educational journey to meet individual needs, learning styles, and goals.

Our platform supports a wide range of learning tools, including AI-generated quizzes, adaptive flashcards, in-depth concept breakdowns, and personalized notes to facilitate efficient and enjoyable learning. Whether you are a student, professional, or lifelong learner, mysira.ai helps you achieve your educational goals with innovative and dynamic learning solutions.

We offer paid services, with flexible subscription models (monthly and annual) to ensure our platform can meet the needs of all users. Our low-cost trial service provides users an opportunity to explore our features before committing to a full subscription.

2. Description of Services

At mysira.ai, we provide an array of AI-powered tools designed to offer a personalized and flexible learning experience. Our platform allows you to create custom learning paths, access diverse educational resources—all tailored to meet your individual needs.

Personalized Learning Plans

Our platform offers a unique approach to learning by allowing you to design a customized learning plan. Through AI-driven conversations, you can set your goals, select the topics you wish to focus on, and receive recommendations based on your learning progress. This ensures that your educational journey is always aligned with your personal objectives and pace.

Adaptive Learning Tools

Mysira.ai includes dynamic tools, these tools evolve as you engage with the content, offering quizzes, flashcards, and other interactive elements that ensure you stay engaged and continuously challenged.

Variety of Learning Materials

To accommodate different learning styles, mysira.ai offers a range of materials, including text-based content, video tutorials, and audio resources. You can choose the format that best suits your preferences, ensuring an engaging and effective learning experience.

3. Account Registration, Security, and Access

3.1 Account Creation

To access the Platform’s full functionality (including premium services), you must complete the registration process by providing accurate, current, and complete information:

Required details:valid email address, and (for premium subscriptions) payment information.

You confirm that all information provided is truthful and that you will update your account settings promptly if any details change (e.g., new email address, updated payment method).

Mysira.ai reserves the right to reject or suspend accounts if information is found to be false, incomplete, or misleading.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username, password, and any two-factor authentication (2FA) codes). Protect your account and do not share it with third parties.

Enable 2FA (via email, SMS, or authenticator apps) for an additional layer of security—this feature is strongly recommended for all Users.

Notify mysira.ai immediately at support@mysira.ai if you suspect unauthorized access to your account (e.g., unrecognized login activity, changes to account details).

Mysira.ai uses industry-standard encryption (e.g., SSL/TLS) to protect your data, but no online platform can guarantee absolute security. You acknowledge and accept this inherent risk.

3.3 Access Tiers

Your access to Platform features is determined by your subscription plan:

Premium Plan: Unlocks all Platform features, including adaptive learning plans, valid courses, priority customer support, and customization of study materials.

Subscription details (e.g., pricing, billing cycles, feature inclusions) are clearly displayed on the Platform’s “Pricing” page. Upgrades, downgrades, or cancellations can be managed through your account settings.

4. Payment, Subscription, and Refund Policy

4.1 Subscription Plans

(subject to updates):

Paid subscriptions automatically renew at the end of each billing cycle (monthly or annual) unless canceled by the User at least 48 hours before the renewal date.

Mysira.ai may offer promotional plans (e.g., discounted annual subscriptions, trial periods) with specific terms—these will be clearly outlined at the time of purchase.

4.2 Payment Methods

We accept secure payment methods for premium subscriptions:

Major credit/debit cards (Visa, MasterCard, American Express, Discover).

All payments are processed through third-party payment gateways that comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to protect your financial information.

You will receive a confirmation email with billing details (e.g., transaction amount, renewal date) immediately after successful payment.

4.3 Refund Policy

5. Artificial Intelligence Disclaimer

By using mysira.ai, you acknowledge and agree to the following terms regarding the artificial intelligence (AI) services provided on the platform:

5.1 AI Assistance and Limitations

The AI tools and services provided by mysira.ai are designed to enhance your learning experience. However, the AI operates based on algorithms, data inputs, and machine learning models. While we strive for accuracy, the AI-generated results may not always be error-free or fully accurate. Users should apply critical thinking and, when necessary, seek additional information from external sources.

5.2 No Human-Like Judgment

The AI provided on mysira.ai does not possess human-like understanding or judgment. It generates responses based on patterns and data analysis, which may not always reflect the full context or nuances of a situation. The AI should not be considered a substitute for professional or expert advice.

5.3 Educational Purpose Only

The AI tools on mysira.ai are intended for educational and informational purposes. While the AI can provide learning recommendations, feedback, and support, it is not designed to replace formal education or expert consultations in specialized fields.

5.4 AI-Generated Content

Content generated by the AI, including learning plans, quizzes, study materials, and explanations, is based on data analysis and predefined algorithms. While we work to ensure quality, we do not guarantee the accuracy, completeness, or reliability of AI-generated content. Users should not solely rely on AI-generated content for critical decisions.

5.5 AI's Role in Learning

While the AI offers personalized learning assistance, mysira.ai does not guarantee specific educational outcomes. Your progress depends on various factors, including engagement with the material and external resources.

5.6 Continuous Improvement

Mysira.ai is committed to improving its AI models and features, but as with any machine learning technology, there may be occasional limitations, inaccuracies, or changes. We make no guarantees about the consistency, effectiveness, or availability of the AI features.

5.7 Responsibility for Use

By using the AI tools, you acknowledge that mysira.ai is not responsible for any outcomes or consequences resulting from the use of AI-generated content. You accept full responsibility for how you apply and interpret the AI's suggestions and feedback.

6. Cookie Policy

Mysira.ai uses “cookies” (small text files stored on your device) to enhance functionality, personalize your experience, and analyze Platform usage. By using the Platform, you consent to our use of cookies as described below:

6.1 Types of Cookies We Use

Necessary Cookies: Essential for Platform functionality (e.g., remembering your login status, enabling course progress tracking). These cannot be disabled without impairing core features.

Analytics Cookies: Collect data on how you use the Platform (e.g., pages visited, time spent on content) to improve performance and tailor content.

Personalization Cookies: Remember your preferences (e.g., preferred course categories, language settings) to deliver relevant recommendations.

6.2 Managing Cookies

You can control or disable cookies through your browser settings (e.g., Chrome, Firefox, Safari). However:

Disabling necessary cookies may prevent you from accessing certain features (e.g., logging into your account, saving course progress).

For detailed information on our cookie practices (e.g., cookie retention periods, third-party cookie usage), refer to the full Cookie Policy available on the Platform.

7. Protection of Minors

Mysira.ai is not intended for use by individuals under the age of 13 (“Minors”). We comply with the Children’s Online Privacy Protection Act (COPPA) and similar global regulations, and:

We do not knowingly collect, store, or use personal information from Minors.

If a parent or guardian discovers that a Minor has provided personal information to the Platform, they may contact support@mysira.ai to request deletion of the data. We will verify the request and delete the information within 48 hours of confirmation.

Parents/guardians are encouraged to monitor their children’s online activity and use parental control tools to restrict access to non-age-appropriate platforms.

8. Prohibited Activities

To ensure a safe, fair, and respectful environment for all Users, you agree not to engage in the following activities while using the Platform:

Fraud or Misrepresentation: Providing false information (e.g., fake identity, misleading payment details), impersonating another person or entity, or forging Platform content.

Harmful Conduct: Uploading, sharing, or distributing viruses, malware, ransomware, or other malicious software that could damage the Platform, other Users’ devices, or data.

Unauthorized Access: Attempting to hack, breach, or bypass Platform security measures (e.g., accessing another User’s account, modifying code, or scraping content without permission).

Illegal or Unethical Behavior: Violating applicable laws, regulations, or third-party rights (e.g., copyright infringement, sharing unauthorized course materials, promoting discrimination or violence).

Harassment or Abuse: Engaging in bullying, harassment, hate speech, or offensive behavior toward other Users, educators, or mysira.ai staff (e.g., in community forums, feedback channels).

Violation of these terms may result in immediate:

Suspension or termination of your account (with no refund for premium subscriptions).

Removal of unauthorized or harmful content.

Legal action if your conduct causes financial loss, reputational harm, or violates criminal laws.

9. Data Protection and Privacy

Mysira.ai is committed to protecting your personal data and complying with global privacy regulations, including the General Data Protection Regulation (GDPR) (for EU/EEA Users) and the California Consumer Privacy Act (CCPA) (for California Users). Our practices are detailed in the Privacy Policy, and key provisions are summarized below:

9.1 Data Collection

We collect only the data necessary to provide and improve our services:

Personal Identifiable Information (PII): Name, email address, and (for premium Users) payment details (processed by third-party payment providers—we do not store full credit card numbers).

Learning Data: Course progress, assessment scores, study time, and preferences (e.g., favorite topics, completed modules).

Usage Data: Device information (e.g., browser type, IP address), pages visited, and interaction with Platform features (used for analytics and personalization).

9.2 Data Usage

Your data is used for the following purposes:

To deliver personalized learning experiences (e.g., adaptive plans, content recommendations).

To process payments, manage subscriptions, and provide customer support.

To analyze Platform performance, identify trends, and improve features (e.g., fixing bugs, enhancing analytics tools).

To comply with legal obligations (e.g., tax reporting, responding to law enforcement requests).

9.3 Data Security

We implement robust security measures to protect your data:

Encryption of data in transit (SSL/TLS) and at rest (AES-256 encryption).

Regular security audits and vulnerability assessments.

Access controls limiting employee access to personal data (only authorized staff for legitimate business purposes).

You acknowledge that no security system is infallible, and we are not liable for data breaches caused by factors beyond our reasonable control (e.g., User negligence, third-party cyberattacks).

For full details on data rights (e.g., access, correction, deletion of your data), refer to the Privacy Policy or contact support@mysira.ai.

10. Termination and Account Deactivation

10.1 User-Initiated Termination

You may deactivate your account at any time by:

Logging into your account and navigating to “Account Settings” > “Delete Account.”

Confirming your request via email (a verification link will be sent to your registered email address).

Once deleted: you will lose immediate access to all Platform features, including premium content and saved study materials.

Outstanding payment obligations (e.g., unpaid premium subscription fees) will remain due.

Your data will be retained in accordance with our Privacy Policy (e.g., for legal compliance) and deleted after the required retention period.

10.2 Platform-Initiated Termination

Mysira.ai may suspend or terminate your account without prior notice if:

You violate any provision of this Agreement (e.g., prohibited activities, non-payment of premium fees).

Your account is inactive for 12 consecutive months (free accounts) or 6 consecutive months (premium accounts, after subscription cancellation).

We are required to do so by law (e.g., court order, regulatory directive).

Upon termination, we may:

Retain limited data as permitted by law (e.g., for fraud prevention).

Refuse future access to the Platform at our sole discretion.

11. Modifications to This Agreement

Mysira.ai reserves the right to update or modify this Agreement at any time to reflect changes in laws, Platform features, or business practices. We will notify you of material changes by:

Sending an email to your registered email address.

Displaying a prominent notification on the Platform’s homepage.

The updated Agreement will take effect 14 days after notification. Your continued use of the Platform after this period constitutes acceptance of the modified terms. We encourage you to review this Agreement periodically for updates.

12. Dispute Resolution and Governing Law

12.1 Informal Dispute Resolution

We prioritize resolving disputes amicably. If you have a complaint or dispute related to the Platform, please first contact support@mysira.ai with:

Your account details.

A detailed description of the issue.

Any relevant evidence (e.g., screenshots, transaction IDs).

We will respond within 5 business days and work with you to find a mutually acceptable resolution.

12.2 Binding Arbitration

If the dispute cannot be resolved through informal negotiation within 30 calendar days of the initial notice of dispute, you agree to submit the dispute exclusively to binding arbitration.

For disputes involving Users located within the jurisdiction of mysira.ai’s principal place of business, arbitration shall be conducted by Local Arbitral Body.

For disputes involving Users located outside mysira.ai’s principal jurisdiction, arbitration shall be administered by a regional arbitral body recognized by the jurisdiction of mysira.ai’s principal place of business, in compliance with the said body’s arbitration rules.

Arbitration awards shall be final, binding on both parties, and enforceable by any court of competent jurisdiction—including courts located in mysira.ai’s principal jurisdiction. Neither party may initiate or participate in a class action, collective action, or representative proceeding against the other in arbitration or any other forum; all disputes must be resolved on an individual basis.

12.3 Governing Law

This Agreement, and all disputes arising out of or relating to your use of mysira.ai’s services (whether contractual or non-contractual), shall be governed by and construed in accordance with the laws of the jurisdiction where mysira.ai maintains its principal place of business [Insert Jurisdiction, e.g., the State of California, United States], without regard to its conflict of laws principles.

Any legal action, claim, or proceeding arising from or related to this Agreement that is not resolved through arbitration shall be brought exclusively in the state or federal courts located in the jurisdiction of mysira.ai’s principal place of business . You irrevocably consent to the personal jurisdiction and venue of such courts, and waive any objection to jurisdiction or venue on the basis of inconvenience or any other ground.

13. Third-Party Links and Services

The Platform may contain links to third-party websites, tools, or services (e.g., external resources referenced in courses, social media sharing buttons). mysira.ai:

Does not control, endorse, or guarantee the accuracy, safety, or legality of third-party content or services.

Is not liable for any loss or damage arising from your use of third-party platforms.

You agree to review the terms of service and privacy policies of any third-party site before using it.

14. Contact Information

For questions, support, or inquiries related to this Agreement:

Email: support@mysira.ai

We aim to respond to all inquiries within 2–3 business days.

15. Miscellaneous Provisions

15.1 Entire Agreement

This Agreement, together with the Privacy Policy and Cookie Policy, constitutes the complete and exclusive understanding between you and mysira.ai regarding your use of the Platform. It supersedes all prior agreements, whether written or oral.

15.2 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15.3 No Waiver

Mysira.ai’s failure to enforce any term of this Agreement at any time does not constitute a waiver of that term or any future enforcement rights.

15.4 Assignment

You may not assign or transfer this Agreement (or any rights under it) to any third party without mysira.ai’s prior written consent. mysira.ai may assign this Agreement to a successor entity (e.g., in the event of a merger, acquisition, or sale of assets).